Employment Opportunities

Work with us!

If you love Angus & Celeste and think you could become part of our business family, then please check out our job opportunities below!

Both positions are in our head-office in Ferntree Gully. Please scroll to the bottom to view both opportunities.

Job Title 1: Customer Relations & Social Media Manager

Permanent Part-Time (3-5 days per week negotiable)

The Customer Relations & Social Media Manager role is a highly valued and diverse in-house role within the A&C head office. Your energy will be divided between Social Media, Customer Service, and Daily Operations. You will have proven experience working for a small business, retail, or other creative field and love to work hard and bring fresh ideas and energy. You will be an expert on Instagram and Facebook and also have solid skills in Customer Care. You will be a multi-tasker who will hit the ground running and can easily work across multiple channels in one day.

Your key responsibilities

  • Take ownership of the Angus & Celeste social media channels with a focus on our Instagram feed. This includes designing and scheduling posts on our chosen scheduling software and connecting with new sales avenues and influencers to build our audience.
  • Communicate with our followers with sincerity and care.
  • Edit and publish original and thoughtful content.
  • Assist with ideas, visual content, and concepts for our blog and monthly newsletter.
  • Provide outstanding customer service to our retail and wholesale customers, including the development of strong relationships with our valued stockists.
  • Manage our electronic dashboard for our USA stockists.
  • Manage new stockist enquiries, approvals, and locations.
  • Reply to daily enquiries via email with exceptional customer service techniques.

We are a small business, so you will also be required to manage other facets of daily operations alongside our Operations Manager and other team members.

Additional Duties and Responsibilities are:

  • Carry out excellent customer service to walk-in customers in our warehouse showroom.
  • Answering the phone and replying to retail and wholesale customers via email and website live chat feature.
  • Assist in the maintaining of a clean showroom environment, including moving stock to keep displays fresh, removing used flowers, and displaying clear pricing.
  • Relay any valuable customer or stockist feedback about Angus & Celeste products to the owners in a constructive and well thought out manner.
  • Book and co-ordinate courier picks ups and Australia Post pick-ups, ensuring the best-suited and most economical service is utilised.
  • Assemble, pack, unpack, house goods, and complete orders for our online/wholesale store when needed.
  • Manage orders via our website dashboard & inventory software.
  • Completion of administrative tasks and record-keeping duties as required.
  • Open and closure of office/warehouse.
  • Assist in retail events and open warehouse sales when needed.
  • Work occasionally on a Saturday for once a month open showroom days.
  • Have a ‘can-do’ attitude to assist where needed.
  • Other ad hoc tasks as required 

Skill Set:

  • Ability to use Adobe suite (Photoshop & InDesign)
  • Competency / Experience with electronic software packages as well as the ability to learn new ones.
  • Savvy on Mac and prior use of a retail software package.
  • (Experience in these areas is highly valued but not essential, as training will be provided.)

Job Title 2: Assistant Operations Manager

Permanent Part-time 3-5 days (negotiable for the right candidate)

The Assistant Operations Manager is an integral role in daily life at A&C. You are an energetic, can-do person who brings a smile to the workplace. You understand how small business runs and love that each day sees you helping out in a variety of ways. 

Your chief role will be to understand and manage every aspect of Angus and Celeste’s daily operations within the head office and warehouse environment. You will report to and assist our Operations Manager in all aspects of day-to-day operations. 

You will manage the online retail store and wholesale customers as well as overseeing other staff to successfully and efficiently complete the safe packing and despatch of orders via our freight partners. 

You will be involved in all aspects of the business and be expected to participate where needed in the greater tasks of inventory management, co-ordination of new products for release, assist during busy retail times such as sales and events. For the right person, this role will expand into an international wholesale manager.

The Roles and Responsibilities 

  • Over-see team members to assemble, pack, and complete orders correctly.
  • Answering the phone and replying to retail and wholesale customers via email with charm and accuracy.
  • Understand and monitor the safe packing of our fragile products to reduce breakages.
  • Book and co-ordinate courier picks ups, ensuring the best-suited and most economical service is utilised.
  • Manage orders via our website dashboard & accounting software
  • Quality control, weighing, and measuring boxes, filling out necessary forms. 
  • Various general administrative and record-keeping duties.
  • General tasks, including serving in our showroom.
  • Oversee the smooth unpacking of containers, including cleaning the warehouse and making room in preparation.
  • Implement occupational health and safety procedures within the warehouse environment.
  • Re-stocking and re-arranging warehouse shelves, keeping stock in a clear order.
  • Assist in the management of stock spreadsheets for the smooth running of inventory on hand, alerting owners when ordering is needed from our local and overseas potteries.
  • Assist in the setting up, and smooth running of Angus & Celeste displays at any relevant trade shows or design events.
  • Prompt reporting to the owners. 

Skill Set:

  • Competency / Experience with electronic software packages such as Warehouse Management Systems, as well as a willingness to learn new ones.
  • Savvy on Mac and prior use of a retail software package.
  • (Experience in these areas is highly valued but not essential, as training will be provided.)

How to apply for these positions:

Angus & Celeste welcome the addition of interesting and diverse people into our small team. Staff members receive wholesale pricing on all personal purchases. 

These positions are for an immediate start. Please apply with a written cover letter and CV to asha@angusandceleste.com

Please note that we believe cover letters are highly important, as they tell us a bit about who you are! Only CVs with cover letters will be considered.

All applicants must have a genuine appreciation and interest in what we do. Please understand that only CV’s sent to this email address will be considered. Due to the high volume of applicants, only suitable candidates will receive a reply. We thank you for your understanding. 

Remuneration will be negotiated during the interview process based on experience and skill set.

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